Warranty

In conjunction to our Service Department Multi Autos also offers full warranty packages for your used cars.
Don’t take the chance of a costly repair. Let us do the service and let the warranty pick up the bill!

Warranty & Protection Plans — Multi Autos, Lilburn, GA

At Multi Autos, serving Lilburn, Gwinnett County, and the greater Atlanta area, we believe buying a used car should come with confidence. That’s why we offer robust Used Vehicle Protection Plans and supplemental services so you won’t be caught off guard by repairs.

Why Add a Protection Plan?

Once a vehicle’s original factory warranty has expired, the cost of major repairs falls squarely on you. Rather than risk sudden, unexpected expenses, you can choose one of our protection plans to help absorb those costs. With a plan in place, your investment is safer, and you can drive with greater peace of mind.

Types of Coverage We Offer

Our protection plans vary from basic coverage (for only the most expensive components) to comprehensive plans that rival many factory warranties. We tailor options based on your vehicle’s age, mileage, and your budget. Some key coverage elements include:

• Repair Coverage – Coverage for high-cost mechanical failures (engine, transmission, etc.)
• Component Options – Some plans allow you to include additional systems (e.g. electrical, cooling, drivetrain)
• Labor & Parts – When a covered failure occurs, both parts and labor are handled under approved shops

Because each vehicle and customer is different, we’ll walk you through the plan options that best match your driving habits and needs in Lilburn or Gwinnett County.

Roadside Assistance — Wherever You Are

Breakdowns and emergencies can happen anywhere — whether you’re commuting across Lawrenceville Highway or driving through the outskirts of Gwinnett County. Our protection plans include Roadside Assistance, offering:

• Towing to the repair shop of your choice (within plan limits)
• Emergency fuel delivery
• Jump starts or battery assistance
• Lockout help

We’ll support you whether you’re in Lilburn proper or traveling anywhere in the Metro Atlanta area.

How It Works — The Process

1. Choose a Plan at Purchase or Shortly After
   When you select your vehicle, our team will present available protection plan options. You can also add a plan soon after purchase, subject to certain eligibility rules (vehicle age, mileage, condition).
2. Agreement & Documentation
   Once you choose a plan, we provide clear documentation: coverage limits, exclusions, authorized repair facilities, and how claims are handled.
3. File a Claim if a Failure Occurs
   If a covered component fails, simply bring your car (or have it towed) to an approved repair facility. Present your protection plan documents, and we’ll verify coverage and authorize the repair.
4. We Manage Parts & Labor
   For approved claims, we cover both parts and labor (within the bounds of the plan). You won’t need to front large sums and then wait for reimbursement.

What May Be Covered (Subject to Plan Choice)

While specific coverage depends on the plan you select, many of our protection plans include:

• Major engine components
• Transmission / drivetrain systems
• Cooling system components
• Electrical system failures
• Seals & gaskets for covered components

We offer flexibility so you can pay for just the coverage types you value most.

Exclusions & Limitations

To keep things fair and sustainable, all protection plans have exclusions. Typical exclusions include:

• Wear & Tear / Maintenance Items – Brakes, pads, filters, belts, fluids, etc.
• Cosmetic / Body / Interior Damage – Scratches, upholstery damage, paint defects
• Abuse / Neglect / Modification – Failures caused by poor maintenance, accident damage, improper installation, or alteration of parts
• Aftermarket Equipment – Custom modifications not approved by Multi Autos may void coverage for related parts
• Acts of Nature / Accidents – Damage from collisions, flood, fire, or other external incidents

Always review your specific plan contract to fully understand exclusions.

Coverage Area & Service Limits

Our warranties and plans are valid throughout Lilburn, Gwinnett County, and across Metro Atlanta. If you travel outside the region, coverage may still apply depending on where you have authorized service providers. Be sure to contact us before extensive out-of-state travel to confirm your plan’s status.

Benefits of Choosing Multi Autos Protection Plans

• Local Expertise — We know Lilburn roads, Georgia climate, and local repair shops
• Transparent Options — We lay out what each plan covers (and doesn’t) so you’re not surprised later
• Comprehensive Assistance — From mechanical repairs to roadside help, we’ve designed plans to keep you moving
• Affordable and Flexible — Multiple tiers so you can pick coverage that suits your budget

How to Get Started / Add a Plan

• Visit us at 4064 Lawrenceville Hwy NW, Lilburn, GA 30047
• Call (770) 674-5510 and ask about protection plans
• Ask your sales consultant for plan comparisons and pricing
• We’ll help you determine what works best for your vehicle and usage

Drive with Confidence

At Multi Autos, our goal is that each driver in Lilburn, Gwinnett, and Metro Atlanta feels secure in their purchase. With our Used Vehicle Protection Plans and Roadside Assistance, you can protect yourself from expensive surprises and enjoy ownership with greater peace of mind.